Digital Marketing Coordinator

PUB312325

About this role

About this role

We’re hiring a Digital Marketing Coordinator for our client in oil and gas industry to join their leading and growing team! This is a 6-month contract opportunity where you will be responsible for the management of our clients App, including scheduling marketing offers, coordinating customer responses, issue management, reporting and analytics.

Responsibilities

  • Monitoring for potentially fraudulent activity, developing rules and mitigation to reduce fraud while minimizing impact on legitimate behaviour, ensuring proper governance and reporting
  • Coordinating responses for customer inquiries and issues and escalating as required. Capturing trends and customer experience for future enhancements, bug fixes and features.
  • Issue management, working closely with key partners and vendors as required
  • Manage mobile app offers – setup, scheduling, targeting and personalization
  • Ensure documentation and customer-facing FAQs stay up to date, collaborating with Customer Service, Training and Communications teams as required

Requirements

Requirements

Requirements:

  • University degree
  • 3-5 years' experience product management, mobile applications, digital marketing
  • 3-5 years’ experience with content management systems
  • Excellent ability to understand and use analytics to drive business needs
  • Excellent written and verbal communication skills with superior attention to detail
  • Creative approach to problem-solving, strong planning skills
  • Excellent computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Excellent understanding of current and emerging trends in digital, mobile, fraud mitigation and cyber security
  • Ability to work in cross-functional teams with a demonstrated ability to maintain strong internal and external relationships
  • Passion to see projects through from inception to completion and the ability to meet tight deadlines
  • Business degree with a specialization in Marketing. Further specialization in digital marketing, mobile applications is an asset
  • Degree, diploma or certificate in Enterprise Security and/or Cyber Security
  • MBA
  • 3-5 years' digital media experience in business to consumer and business to business
  • 3-5 years' experience in fraud detection and mitigation
  • 3-5 years' experience with campaign automation tools such as Acoustic, Watson Campaign Automation
  • Ability to do graphic design and photoshop work
  • Writing and translating French

Benefits

Benefits

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

Join the Brunel Family

Join the Brunel Family

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.

Start applying immediately

Start applying immediately

Sending an application is quick and easy. Just make sure you have the required documents ready to go.

  • Certifications (optional)
  • Job references (optional)
  • Motivation Letter (optional)
  • Resume
Apply now

Any questions remaining?

Your consultant, Gultchan Chevket is happy to clarify anything about this vacancy. When reaching out, use the pub number:
PUB312325

Account manager

Gultchan Chevket
Brunel Canada - Toronto
g.chevket@brunel.net

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